Shipping policy

Sakitto.co - Shipping Policy

1. Order Processing

• All orders are made on demand and require processing time before shipping.
• Orders are typically processed within 2-7 business days.

2. Shipping Times & Costs

• Shipping times depend on the destination and carrier. Estimated delivery times:
  • USA & Canada: 5-12 business days
  • Europe: 5-10 business days
  • Asia & Australia: 7-15 business days
  • Rest of the world: 10-20 business days
• Shipping costs are calculated at checkout based on the delivery address.

3. Tracking & Delivery

• Once your order is shipped, you will receive a tracking number via email.
• If your package is marked as "delivered" but you haven’t received it, please check with your local carrier or neighbors before contacting us.

4. Customs & Import Taxes

• International orders may be subject to customs fees or import taxes. These charges are the responsibility of the customer.
• We are not responsible for delays due to customs clearance.

5. Incorrect or Undeliverable Addresses

• Customers must provide an accurate shipping address.
• If an order is returned due to an incorrect address, the customer is responsible for additional shipping costs.

6. Lost or Delayed Shipments

• If your order hasn’t arrived within 30 days, please contact us at info@sakitto.co for assistance.
• We are not responsible for lost packages due to incorrect addresses or courier issues.

7. Contact Information

For any shipping-related inquiries, reach out to us at info@sakitto.co.